I don’t know man. I think something is buggy with the ranked roles thing. I’ve only queued support on it. 20 seconds queue, then instantly ready, then over 12 minutes waiting all within a two hour period mid day.
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Ok, only anecdotal but I had a couple of role matchmaking games during the day (when the server is quieter) with 5min queues or so for safe lane. Have been queuing for 30mins so far at teatime.
There just aren't enough supports to cater for the number of people wanting to play cores (not exactly breaking news I know)
Not a complaint, just an observation and, if you don't want as long a queue (but refuse to play support) then pick servers that aren't currently busy.